The following cancellation policy solely applies to consumers in terms of § 13 of the German Civil Code (BGB). These provisions define a consumer as any individual, who concludes a legal transaction for purposes, which cannot be attributed to his or her professional business activities:

 

************************************************** ********************************

 

Cancellation Policy

 

Right of cancellation

 

You have the right to cancel this contract within fourteen days without stating reasons. The cancellation period is fourteen days as of the date on which you or a third party designated by you, who is not the carrier, have or has taken possession of the goods.

 

To exercise your right of cancellation, you must inform us,

 

IHDE-Kerzen GmbH & Co. KG

Managing Director Wolfgang Ihde
Achterstraße 08
25355 Bullenkuhlen
Telephone: 04123/5566
Fax: 04123/6544
E-Mail: info@ihde-kerzen.de

 

of your intention to cancel this contract by means of an unequivocal statement (e.g. a letter sent by post, a fax or E-Mail). You can do so using the attached sample cancellation form however, the use thereof is optional.

 

Sending the notification of your intention to exercise your right of cancellation before expiration of the cancellation period suffices in ensuring said period.

 

Cancellation consequences

 

If you cancel this contract, we must immediately and at the latest, within fourteen days as of the day on which we received your notification of cancelling this contract, reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs arising from your having chosen a different type of delivery other than the lowest priced standard delivery we offered). This reimbursement is carried out using the same method of payment, which you used for the original transaction, unless otherwise agreed upon with you; under no circumstances will you incur fees for this reimbursement.

 

We can refuse the reimbursement until we have received the returned goods or until you have verified that you have returned the goods, whichever is sooner.

 

You must return the goods to us immediately and in any case, at the latest within fourteen days as of the day on which you inform us of the cancellation of this contract. This period is ensured if you send the goods before the expiration of the fourteen day period.

 

You must bear the direct costs for the return of the goods.

 

You are only obligated to compensate for a possible loss in value of the goods if this loss in value can be attributed to an unnecessary extent of your inspection of the nature, characteristics and functioning of the goods.

 

End of the Cancellation Policy

 

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Exceptions to the right of cancellation:

 

A right of cancellation does not exist for the following contracts unless otherwise stipulated by the parties:

 

1. Contracts for the supply of goods, which are not prefabricated and for the production of which an individual selection or designation by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,

 

2. Contracts for the supply of goods, which can spoil quickly or whose expiration date would quickly be exceeded,

 

3. Contracts for the supply of sealed goods, which are unsuitable to be returned due to health protection or sanitary reasons if the sealing has been removed after delivery,

 

4. Contracts for the supply of goods, if said goods were inseparably mixed with other goods after delivery due to their nature.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sample cancellation form

 

(If you would like to cancel the contract, please fill out this form and return it to us.)

 

To

 

IHDE-Kerzen GmbH & Co. KG

Managing Director Wolfgang Ihde
Achterstraße 08
25355 Bullenkuhlen
Fax: 04123/6544
E-Mail: info@ihde-kerzen.de

 

I/We (*) herewith cancel the contract I/we (*) concluded for the purchase of the following goods (*)/ provision of the following services (*)

 

Ordered on (*)/received on (*)

 

Name of consumer(s)

 

Address of consumer(s)

 

Signature of the consumer(s) (only for notification on paper)

 

Date

_______________

(*) Delete as applicable.

The following cancellation policy solely applies to consumers in terms of § 13 of the German Civil Code (BGB). These provisions define a consumer as any individual, who concludes a legal transaction for purposes, which cannot be attributed to his or her professional business activities:

 

************************************************** ********************************

 

Cancellation Policy

 

Right of cancellation

 

You have the right to cancel this contract within fourteen days without stating reasons. The cancellation period is fourteen days as of the date on which you or a third party designated by you, who is not the carrier, have or has taken possession of the goods.

 

To exercise your right of cancellation, you must inform us,

 

IHDE-Kerzen GmbH & Co. KG

Managing Director Wolfgang Ihde
Achterstraße 08
25355 Bullenkuhlen
Telephone: 04123/5566
Fax: 04123/6544
E-Mail: info@ihde-kerzen.de

 

of your intention to cancel this contract by means of an unequivocal statement (e.g. a letter sent by post, a fax or E-Mail). You can do so using the attached sample cancellation form however, the use thereof is optional.

 

Sending the notification of your intention to exercise your right of cancellation before expiration of the cancellation period suffices in ensuring said period.

 

Cancellation consequences

 

If you cancel this contract, we must immediately and at the latest, within fourteen days as of the day on which we received your notification of cancelling this contract, reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs arising from your having chosen a different type of delivery other than the lowest priced standard delivery we offered). This reimbursement is carried out using the same method of payment, which you used for the original transaction, unless otherwise agreed upon with you; under no circumstances will you incur fees for this reimbursement.

 

We can refuse the reimbursement until we have received the returned goods or until you have verified that you have returned the goods, whichever is sooner.

 

You must return the goods to us immediately and in any case, at the latest within fourteen days as of the day on which you inform us of the cancellation of this contract. This period is ensured if you send the goods before the expiration of the fourteen day period.

 

You must bear the direct costs for the return of the goods.

 

You are only obligated to compensate for a possible loss in value of the goods if this loss in value can be attributed to an unnecessary extent of your inspection of the nature, characteristics and functioning of the goods.

 

End of the Cancellation Policy

 

**********************************************************************************

 

Exceptions to the right of cancellation:

 

A right of cancellation does not exist for the following contracts unless otherwise stipulated by the parties:

 

1. Contracts for the supply of goods, which are not prefabricated and for the production of which an individual selection or designation by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,

 

2. Contracts for the supply of goods, which can spoil quickly or whose expiration date would quickly be exceeded,

 

3. Contracts for the supply of sealed goods, which are unsuitable to be returned due to health protection or sanitary reasons if the sealing has been removed after delivery,

 

4. Contracts for the supply of goods, if said goods were inseparably mixed with other goods after delivery due to their nature.

 

 

Sample cancellation form

 

(If you would like to cancel the contract, please fill out this form and return it to us.)

 

To

 

IHDE-Kerzen GmbH & Co. KG

Managing Director Wolfgang Ihde
Achterstraße 08
25355 Bullenkuhlen
Fax: 04123/6544
E-Mail: info@ihde-kerzen.de

 

I/We (*) herewith cancel the contract I/we (*) concluded for the purchase of the following goods (*)/ provision of the following services (*)

 

Ordered on (*)/received on (*)

 

Name of consumer(s)

 

Address of consumer(s)

 

Signature of the consumer(s) (only for notification on paper)

 

Date

_______________

(*) Delete as applicable.